This Privacy Policy explains how CoinbitDex collects, uses, shares, and protects user information obtained through the CoinbitDex website (https://www.CoinbitDex.com), or any other related services provided by CoinbitDex. When we ask for certain personal information from users it is because we are required by law to collect this information, or it is relevant for specified purposes. Any non-required information you provide to us is done so voluntarily. You decided whether to provide us with this non-required information, you may not be able to access or utilize certain services if you choose not to.
By using this site and related Application Programming Interfaces (API), you agree to the policies and practices of our Privacy Policy, so please read this document carefully.
This Privacy Policy explains what data we collect, how we use and store such data, and how we share such data. If you do not wish to have your Personal Data (as defined below) used in the manner described in this Privacy Policy, you may not use the site or any of the services, software, APIs, technologies, products, and/or features offered by the site.
As used herein, "Virtual Financial Asset" also called "convertible virtual currency", "cryptocurrency" or "digital goods", such as bitcoin or ether, which is based on the cryptographic protocol of a computer network that may be (i) centralized or decentralized, (ii) closed or open-source, and (iii) used as a medium of exchange and/or store of value.
As used herein, "Personal Data" means any information relating to an identified or identifiable natural person, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, economic, cultural or social identity of you as a natural person.
CoinbitDex collects, processes, and stores Personal Data collected from you via your use of the Service or where you have given your consent. This Personal Data may include contact details, copies of identification documentation provided by you or derived from publicly accessible databases, your government identification number as well as information relating to your device or internet service (such as an IP address and a MAC number).
Operating within certain regulated jurisdictions around the world, CoinbitDex collects, stores, and processes your data in accordance with the various regulations to which we are subject, and we aim for the highest standards of compliance and adherence to all such data privacy requirements. The following provisions in this Privacy Policy are an amalgamation of these regulations to which our group as a whole is subject and serves as a single policy point to govern our data collection, storage, and processing activities. As these regulations are amended from time to time, we are also required to ensure that our data practices are up to date by amending the provisions herein.
We collect the information you provide during the CoinbitDex onboarding process, which may be a completed, incomplete, or abandoned process. We also collect personal data when you communicate with us through customer support, subscribe to marketing messages, or contact us by phone, email, or other communication channels. We collect, use, store, and transfer your Personal Data, which may include the following:
As we may collect Personal Data from customers located in different jurisdictions, and most of these jurisdictions will require consent for the transfer of such Personal Data from your jurisdiction to the outside of the area, your explicit consent is required and hereby assumed by way of your use and/or continued use of the Services. If you decline to consent to such a transfer, you will no longer be able to use BingX's platform and/or our Services. You will have the ability to withdraw your digital assets; however, all other functionalities will be disabled.
CoinbitDex uses Personal Data to communicate with you and to administer, deliver, improve, and personalize the Service. CoinbitDex might also generate generic data out of any Personal Data we collect and use it for our purposes. We may also use such data to communicate with you about other products or services offered by CoinbitDex and/or its partners. We do not share your Data with third parties (other than partners in connection with their services to CoinbitDex except where you have given your consent and further detailed below.
We may share your Data with third parties:
Additionally, we have implemented international standards to prevent money laundering, terrorist financing, and circumventing trade and economic sanctions and will implement final Virtual Financial Asset rules and regulations when effective, which will likely require us to undertake due diligence on our customers. This may include the use of third-party data and service providers which we will cross-reference with your personal information.
We aim to protect users and CoinbitDex from unauthorized access, alteration, disclosure, or destruction of the personal data that we collect and store. We take various measures to ensure information security. We store your data securely in fault-tolerant secure storage which is encrypted with industry standards, and take multiple security measures to ensure that user data will not be lost, abused, or altered, including but not limited to:
Materials containing your personal information will be stored in a locked place. Your personal information will only be stored in the physical form under special circumstances.
Computer data containing your personal information will be stored in the computer systems and storage media that are subject to strict login restrictions.
Only authorized employees are permitted to come into contact with your personal information and such employees must comply with our internal confidentiality rules for personal data. We have also imposed strict physical access controls to buildings and files. In addition, we continuously train staff on relevant laws and regulations and privacy security guidelines, and security awareness, and regularly organize emergency response training and emergency drills for relevant internal personnel to master their job responsibilities and emergency response strategies and protocols.
Our web server is protected by various "firewalls".
Here are some safety steps that you need to know about.
Use a strong user identification, password, and PIN to access accounts that others do not know or cannot easily guess ("User Credentials"). The user credentials must meet the requirements we specified when you create them. You should keep your user credentials safe and private and not share your user credentials with anyone.
Anti-virus, anti-spyware, and firewall software are recommended to be installed on personal computers and mobile devices.
The operating system, anti-virus, and firewall products should be updated regularly and updated to the latest security patches or versions.
File and printer sharing in the computer should be deleted, especially when they are connected to the Internet.
Back up your critical data regularly.
Consider using encryption technology to protect highly sensitive or confidential information.
Do not install software or run programs from unknown sources.
Delete spam emails or chain letters.
Do not open email attachments from strangers.
Do not use untrusted computers or equipment.
Do not use public or Internet café computers to access online services or conduct financial transactions.
If you suspect that your personal information, especially account and/or password information, has been compromised, please lock your account immediately and contact our customer support team. Unless otherwise stipulated by law or the Terms of Use, you agree that we have the right but not the obligation to retain all the collected personal information for the duration of your Account for 5 more years after the account is closed. You agree that we shall not be liable for any information leakage and other losses not caused by our intention or gross negligence, including but not limited to hacker attack, power interruption, or unavoidable technical failure, to the maximum extent permitted by law.
You have the right to obtain a copy of your Personal Data upon request and ascertain whether the information we hold about you is accurate and up-to-date. If any of your Personal Data is inaccurate, you may request to update your information. You may also request to delete your Personal Data, with the exception that we may refuse your deletion request in certain circumstances, such as compliance with law or legal purposes. For data access, correction, or deletion requests, please contact support@Coinbitdex.com with the subject "DATA INQUIRY".
In response to data access, correction, or deletion request, please note that, for your protection as well as ours, we shall only be able to do so with the proper and verified authorization of the data owner himself or herself. Therefore, before taking any action, we will take all steps as considered necessary in our absolute discretion to carry out said verification of the requester's identity (including but not limited to a telephone call-back or email response from the data owner's email address on file, or such procedures as we may in our discretion require) to ensure the legitimacy of the request. Due to possible complexities and cross-border time differences, we are unable to commit to a timeline within which such requests can be fulfilled, and CoinbitDex hereby disclaims any liability for any loss or damage howsoever suffered as a result of a data access, correction, or deletion request not being attended to by us on a timely basis. Also, while we aim to respond to data requests without charge, we hereby reserve the right to charge a reasonable fee should the request prove to be onerous, repetitive, or require additional resources to be complied with.
We may communicate company news, promotions, and information relating to our products and services provided by CoinbitDex. We may share Data with third parties to help us with our marketing and promotional projects or send marketing communications. By using CoinbitDex, you accept this Privacy Policy and you agree to receive such marketing communications.
Customers can opt out of these marketing communications at any moment. If you do not want to receive these communications, please send an email to support@CoinbitDex.com.
For product-related communications, such as policy/terms updates and operational notifications, you will not be able to opt out of receiving such information.
While you access CoinbitDex, we may use the industry practice of placing a small amount of data that will be saved by your browser (Cookies). This information can be placed on your computer or other devices used to visit CoinbitDex. This information helps us recognize you as a customer, and collect information about your use of CoinbitDex to better customize our services and better your experience. We may also use the information collected to ensure compliance with our compliance program (BSA and AML program) and to ensure your account security has not been compromised by detecting irregular or suspicious account activities.
Most browsers are set up to accept cookies automatically. Most browsers are set up to accept cookies automatically. Some Cookies expire when you finalize the session and other Cookies remain on your computer or other devices until deleted or expired. You have the option to decline the use of our Cookies, but this may affect the functionality of CoinbitDex services or your user experience.
If you have any questions about this Privacy Policy or the use of your Personal Data, please contact us by sending an email to the following address support@CoinbitDex.com with the subject "PRIVACY REQUEST".
For users in European Economic Area, you have the right to request that unresolved issues regarding the collection, use, or disclosure of your personal information comply with the requirements of the applicable regulatory authority in your jurisdiction.
Any changes we may make to our Privacy Policy in the future will be posted on this page and, when appropriate, we will notify you by notification and official website. Please revisit regularly for any changes and updates. As mentioned in this Privacy Policy above, your use and/or continued use of the Services constitutes your implicit agreement to the terms herein as well as the amendments, changes or updates that will be made on a continuing basis. It is your responsibility to check this Privacy Policy for such amendments and CoinbitDex shall not be legally or financially liable for the consequences of your failure to do so.
This Privacy Policy may be published in different languages. In case of any discrepancy, please refer to the English version.